"This should be a 5. The servers were polite and accommodating. The boil was excellent- I think the Louisiana sauce is one of the most flavorful I've had (and I like crab boils). Why the 3 stars? They don't give you utensils. Just a plastic fork. Nothing to Crack along the legs and nothing to pick the meat. When I asked for a metal fork, they were in a state of shock, and hand washed a fork from back of house, just for me. Give your customers the right tools. It's a sad state"