"We have been visiting Santa Barbara for decades and we always have enjoyed the food and service at Chase. On a Saturday night, we made reservations and had a short wait before being seated. Ordered a cocktail and it took 20 minutes to arrive. It took 20 more minutes to flag down someone to take our order. After delivering our appetizer without any utensils, I asked the waitress for a fork. She replied, I am not your waitress and left. My wife and I both thought, maybe they are short staffed, however we were looking forward to a great meal. That didn't happen. Our meal was soggy and tasteless. Mushrooms were canned and pasta tasted liked a can of tomato paste. Portions were small. Presentation was not there. We felt like we were eating in an Elementary Cafeteria. So sad this place has gone downhill. I wouldn't be surprised if this place fails, as we were not the only patrons comparing our service and meals to the old Chase staple we had gone to for years."
