"I have spent a lot of money at this restaurant, enjoying great meals, but recently my experiences have taken a downturn. The pizza has arrived cold, items were missing, and some dishes were hard and burnt. When I called to complain, the manager was extremely rude, explaining that he couldn't afford to remake the food or provide coupons. Although discounts are advertised on the website, he was upset that I used them, implying that I wanted something special. All I wanted was food that wasn’t burnt and was cooked properly. On one occasion, I even found a wing in the side dish. Why was there only three wings? The fries were stale and looked old, as if they had been sitting out and someone else had ordered them but never picked them up. Most of the time, my meals are just disappointing. Why do they put my salad in with my chicken? They even blocked my ability to view the website to place my orders. Overall, it's been a frustrating experience."
