Baked Pasta Baked Pasta
Caprese

Caprese

2130 Hamilton Creek Pkwy STE 101 Dacula, GA 30019-4581, United States

Pizza • Greek • Italian • Vegetarian


"The only reason I don't give anything under 5 stars is that I don't think a business should be judged by an unprofessional employee. I love Caprese Pizza. I am from Brooklyn and Caprese is the nearest to get to GA authentic NY Pizza (Brooklyn Pizza). I am annoyed even though the service I received yesterday was not the best. I first called my pickup and spoke to a male employee, but had to call back. He sounded nice and helpful. When I called back, I talked to a female employee who didn't seem too pleased to be on the phone. I had to place two separate commands and at the end of the call she gives me a sum... (I did this several times because we eat there at least once a month when we can). I said this is for both? She says, “Yes, if you’re here, if you want to pay separately, I’ll just share it.”...okay? I came there and there was no one in the register and someone who seemed a manager or manager (she was busy) asked an employee if she could take care of me because the other girl was in the bathroom. Nice girl goes on to help and get my order, I tell her that I had to pay separate, but she didn't know how. The guide helps and I pay an order with a $100 bill. They didn't have a bigger bill, so they asked if $5 bills were fine! I said yes, I understand. A girl employee comes out where the bathrooms are and runs behind the register. You see how they count my change and say: “We will have enough for tips?”... I look at them confused, because what did they do? Don't give me my change because you don't have enough for tips? It also sounds like the girl who answered the phone. The “lead” tells her that I get my things and go. I thought that would be unprofessional in front of a customer. Anyway, my pizza did it! I appreciate the cook he's always kind! I recommend Caprese to my group members looking for NY Pizza. I would hate them to experience bad service."