Pasta Brio
Mel's Diner Naples

Mel's Diner Naples

3650 Tamiami Trl N, 34103, Naples, United States

Diners • American • Ice Cream • North American


"Grilled Cheese was FABULOUS I will return for it. My Mel 's Diner Experience: The Novel I sent my hubby to pick up our order because I was feeling under the weather, he ordered a pot roast diner with a chicken noodle soup side and I ordered the grilled cheese with chicken noodle soup. When he was given the order it didn 't feel right so he checked it when he got to the car, it was a club sandwich and fries...wrong. Went back inside, explained the order was wrong and repeated our order with me on the phone, I think he was calm compared to...well me haha but again I wasn 't feeling well and STARVING. SO cut to NOOW we have the right order, checked in the car again, everything looked good and he headed my way so we could feast. I saw the grilled cheese and my eyes started drooling. I picked up the soup bowl and...I knew then...it was wrong. Opened...and there is was, some cream based chowder NOT CHICKEN NOODLE bs. I was LIVID. I immediately got in the car (hubby was really enjoying the pot roast so I couldn 't ask him to go, 5 stars) . When I arrived I explained the situation, the manager said we 're not serving chicken noodle soup today so I don 't know how you were able to order it . I responded I ordered it from your website, it 's listed on my receipt and order ticket..? . Manager suggested I keep the soup, receive a refund, or get a salad. Since I had two soups I asked for one refund and one salad. Refund processed, salad received, and I left. Stopped at good 'oId Publix and splurged on a pint of chicken noodle soup from the deli and went on with my life... I can 't explain exactly how it came about but I just didn 't enjoy the feeling the manager gave me that it was my fault because I shouldn 't of ordered what was available for me to order. If your not serving something, update your menu online, if your not serving something, calls take out order customers prior to pick up and suggest alternatives. 3 stars for a 5 star FOOD review, negative 2 stars for staff mood. We are all going through it right now, I 'm in two types of customer service industries and I manage to slap a smile on my face and except all responsibility for anything wrong even if it doesn 't make sense to me. Please try to enjoy what you do, it will benefit us all."

Brio Tuscan Grille

Brio Tuscan Grille

9210 Stony Point Pkwy, Richmond, VA 23235, United States

Pizza • Tuscan • Italian • Vegetarian Friendly


"It 's Saturday and we 're being lazy and there 's a bunch of kids here and we 're all hungry but no one wants to cook. Where can you go for takeout to feed a group where someone only likes fish, and someone only wants pizza, and someone craves chicken, and an adult wants an excellent Tuscan inspired healthy and delicious meal? You got it! Right here at Brio Tuscan Grille. Ordering was easy, and I scooted over to Stony Point Fashion Park arriving in about 20 minutes, and the order was ready! I entered the door and was greeted by Amy. Amy is one of those rare people you come across who it seems was made for the hospitality industry in any of its incarnations. Thoughtfulness, attention to detail, and authentic friendliness can 't be taught, it can only be honed and Amy has honed hers to a fine point. Kind, professional and pleasant. And a little girl leaving out the door as I came in was expressing her love to her as she exited. If Kids and adults approve you know you 've got a winner for sure. I didn 't expect to have my day uplifted by someone serving take out to me, but Amy accomplish that. She 's a gem they should keep in a permanent Tuscan Platinum setting. The food was phenomenal: The small pizza was devoured. The chicken parmesan, although a child 's portion was huge and the flavor was fantastic and everything you 'd want in a small plate of chicken parmesan. On the side of the chicken parm was campanelle with alfredo sauce and was a meal by itself for an adult, let alone a child. The sauce was smooth and not gritty like you 'll find in a lot of Alfredo sauces and the campanelle was still​ al dente. Great job! A child 's cheeseburger was ordered and was huge! Yes I finished the other half The fries were delicious and perfectly cooked. A side order of lobster bisque was added and it was excellent, especially when spooned up with the large chunks of bread they included. They also included very nice crackers. The star of the meal was 'Chicken Limone. I 'm telling you, you could not get a more well-prepared meal anywhere in the hills of Tuscany. This was sooo good and included moist and perfectly sauteed lightly breaded chicken breast, sauteed caramelized carrots, steamed broccoli, sweet red bell pepper, zucchini capers in a wonderfully light but rich lemon sauce that was perfectly seasoned. I used to straw to get the last bit of sauce from the corner... Seriously None of these meals today needed any seasoning or any home doctoring to make them absolute perfection on this day A double dose of awesome happened today beginning with Amy 's hospitality and ending with many satisfied people rubbing full bellies and thinking about naps. Mission accomplished Excellent!"