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Brio Italian Grille Cherokee Cherokee Casino

Brio Italian Grille Cherokee Cherokee Casino

777 Casino Drive, Asheville, United States Of America, 28719

Full • Wine • Pizza • Italian


"Waited in line, 45+ minutes just to order a drink at the bar. Other lines have gotten served. Line waiting patiently to be served, yet not served in 45+ minutes. Will update with total time taken! Plenty of open tables and seats at the bar, kind of crazy! Managed (more than one) restaurant and also worked in them, simply speak to the people waiting hey it will be xxx minutes we 're behind . Nothing communicated and spoken, and also watching more than. One party just walk up to the bar and be served! Restaurant rewards free for all mentality and simple ignoring the rest. Why be civil? Walk directly up to the bar and order what you need as soon as you get there, will be all set! Update! Over 1 hour and not even a server or bartender to say we will help you soon . Waiting with people in front of me, clearly designated waited at the bar lines, not a single piece of communication from the workers of the restaurant. This is on a Wednesday afternoon at 450 pm. Literally just a case of noone wanting to speak to the people waiting, I 've been there! Sadly that is your job Please, tell me it will be an hour before I even get a drink, and I will not wait. Instead not a single piece of communication when there are clearly open bar seats, and others WALK UP TO THE BAR IN FRONT OF THE LINE AND GET SERVED DRINKS. Lol Update: sat at bar, at a single person seat that was open for over 30 minutes while I started at it. Ordered food, served bread that is cold, no oil to dip in, no seasoning, no butter, literally a plate of cold bread, loaf cut in half. Have you ever been served plain bread as an appetizer and not actually had anything other than plain bread? Must be because I 'm single and young. I took a bite but not very appetizing with nothing served along side. People next to me day in 5 minutes of waiting had plenty of butter. The person serving me could not even look at the butter they were serving to others and serve it to me as well! Almost never felt so disrespected in a restaurant before. Extremely disappointing as the service is only going down after the long unnecessary wait."