"We are long customers of Lakeview. We have always loved the food and atmosphere. Things have definitely changed, likely due to Covid, but I do feel it is worth sharing to prevent people from having a similar experience in the future. We went for Lunch on Father’s Day. The restaurant was only a quarter full inside, about half full outside. We were seated immediately and within a couple of minutes placed our drink orders. I had the white sangria which was actually juice with fruit, too sweet to even drink. I have had their sangria before, this was not the same. We placed our orders which included an appetizer and meals. The appetizer never came, and then our meals came out. We requested to cancel the appetizer which our server did. We ordered 2 glasses of wine with the meal, and proceeded to eat our meals, without the wine. Once we finished our meals, we requested that we cancel the wines because they never came and we were done eating and ready for the check. 10 minutes later, the wines are brought to the table by someone else. We were told by the waitress that she was advised to charge us for them so we should just take them. We requested to speak with someone, no one would come. She proceeded to put the wine in a to go ice cream cup saying “this is the best that I can do for you”. She then gave us our check. We asked to speak to the owner, who we know by face, but basically told us they won’t be coming out. We paid the bill, left an appropriate 20% tip, and basically told ourselves we will never come back. On our way out, the owner is standing by the hostess station. We informed her of the poor service and that the situation was handled, in our opinion, inappropriately. She proceeded to tell us that people nowadays sit on the patio which is ordering through a QR code and are frequently ordering and not paying, and that they don’t adjust anything anymore because of this, even if they are at fault. Needless to say, we won’t be back, which is sad."
