"First off, let me say that I love Schlotzsky's. I ordered a deluxe original sandwich but received a regular one instead. I informed the staff of the mistake, but it was not corrected. Prior to our visit, someone had spilled a drink on the floor, which made it hazardous to walk around. Despite warnings from other patrons, the mess was not cleaned up during our entire meal. The restaurant only has a few tables, making it difficult to avoid stepping in the spill. The layout of the store is too small, making the kitchen appear cramped and affecting the level of service."
