"Unfortunately, this is the third time in a row I ordered here to take out, and it was either not very good in taste/quality or something was wrong with my order. Last night I ordered the Taro bubble tea from their vegan menu and the Panang Tofu-Curry (cudos to them for leaving the tofu unsatisfied as I wished), but the main reason I order here is because of the bubble tea BUT when I started drinking, I realized that it absolutely NO Boba in it, only ice cream. I called to let them know, and the girl that answered was very strange about the phone and said oh ok, I'm sorry while half giggling. After a few unpleasant seconds she was 't offered a refund or new tea, so I asked for a refund and was grateful it was granted. I think the girl I talked to on the phone was also behind the counter when I went in to pick up the order, and if I'm right, I know she's not a new employee. The time before, which would have been in April/May of 2020, I ordered fresh vegetable spring rolls and Pho and the veggies in the spring rolls were slim and visible bad and should not have been served. The third instance (Nov/Dez 2019) I had ordered the mixed vegetables with tofu soup and a hot and sour soup that they could say that they could make vegan and both had broth that was watery and not on any taste and there was hardly any veggies or tofu in both soups. I ordered here last night because I wanted to give them a chance after the fresh Veggie roll incident. I know that many companies are overwhelmed and struggling and have been for the last year, and I suspect that maybe they really thought that the veggies looked good while I quickly tried to do orders and/or tried to avoid waste because this was right when COVID started to rise, but unfortunately I must say that I order from here again."
