Phloem
Cooper's Corner

Cooper's Corner

31 Main Street, Northampton, 01062, United States Of America

Food • Pizza • Delis • Fast Food


"I have always had great service at Coopers until last night, when I was turned away from the package store side. I had at least $65 worth of groceries, including Brats. I asked the clerk on the liquor store side to help me find white beer for a Brat recipe. Earlier , My friend jumped out of the house to go with me. She didn 't bring her handbag or phone or wallet with her as she was just keeping me company. When we went to pay for all the goods the clerk asked my friend for her ID, she said she didn 't bring her wallet. And was just along for the ride. I said this is my purchase in any case she 's just hanging out with me. I produced my ID. He refused the sale. He claimed that both people in the party needed to show ID. I have NEVER experienced this at Cooper 's or anywhere else, ever. Now, i understand there are regulations, and the licensing board wants to make sure kids don 't get booze from adults buying for them. The problem is, I 'm 57 and my friend is 46. Neither one of us could possibly be too young to buy beer. This treatment was disrespectful, bordering on harassment. I tried to convince him that I 'm sure what ever regulator might know or see the transaction would have better things to worry about than one 46 YO and another middle aged, grey haired woman getting a six pack of beer. His demeanor was rude, and thoughtless, and I mean he looked like he was incapable of thought. He may well have been a droid hardwired with a rude blank look on his face. I thought he was enjoying his adherence to absurd rules. I left the food I had selected there and left angry and insulted. He was playing games with two people who were perfectly polite, and reasonable, we didn 't deserve this treatment of being the receivers of his blank eyed power trip. I 'm sorry to review the convenience store I have been using for years. But this was just too much and I won 't be going back anytime soon."