"The good: Kimbra is AMAZING and tried her best to make sure she did not for get about us. She alone is 5 stars.Now the bad: Friday night 2/9/24, we called in our order at 5:45 and were told that it would be ready in 45 minutes. We arrived at 6:20ish, paid, and waited and waited. We watched other customers come in and get their call ahead orders, as we sat waiting. As people came in to order they were told 45 minutes and then soon an hour and a half. By 7, we still did not have our pizzas. We were told several times that it was coming out soon. Finally by 7:20 we were able to feed our 5 small kids. Had we not already paid, we would have gone somewhere else to eat.The bad thing is this isn’t the first time we had an experience like this, in fact the last time we were there the owner lost his cool and started yelling at his employees because of how far behind the orders were.It is unfortunate that our favorite pizza place has gone down hill.This will be the last time we eat at Parkway. Apologies only go so far when you wait over 2 hours for your 2XL cheese pizzas."
