"When my family stayed in Los Angeles for a couple of days, we went to Good Neighbor for breakfast and we were all happy and satisfied with our visit. The food is good. As a result, we decided to come here the next day. Although what happened was we asked for more toast to finish our breakfast, and by the time the toast came, the egg was cold so there was no point in eating it anymore. Since we had to wait for more than 15 minutes for just one piece of toast, we decided not to tip. We aren 't from the US by the way, so we aren 't aware of how serious tipping is. What happened next was crazy... the lady (I assume the owner of the place) knocked on our car window before we could leave and asked why we didn 't tip. When we explained to her why, she said that we ate all of our food and that they did not ignore us for waiting, which was a shock to us. We tipped the day before because we had a good experience, and now we didn 't, so what? That 's how customer service works... One extra piece of toast put on the grill/pan should take a few minutes, even on a busy day.. right? The ironic part of this all was that the wifi password for this place was goodtips and IT DIDN 'T WORK. My advice is, tip here or they 're gonna knock on your car windows haunting you for undeserved money"