"This is a very good place in general, but they need to work on better coaching staff. I went to Hanfstead to order custom cakes because of their quality, but for a few times they did not make the design, like the picture I gave them, and beside the manager was very rude, so I stopped going to Hanfstead and decided to give Westbury an attempt. The first time it was perfect, but last week I had a very bad experience. I ordered a custom cake and I asked her if they were able to make it, and they said 3 times) when I went to pick up my cake, I had to wait 1 hour until the cake was ready, the cake was ready at 12 and it was ready at 1:15 and they blew the cake. their printer broke or something so that the image was all green and also that they fall a piece of PAPER on my cake.... instead of the paper on a basis or something you 't put non-eatable items on a cake), which can be dangerous and people actually get food poison. so I literally took my cake to another bakery, so they can fix the topping. If you say you'll do something you have to do. Don't offer anything you can't do."
