"Please see my picture attached. First of all, this is the most disgusting and unhygienic thing I've ever seen in my whole life. It's NOT okay. I thought it was a cup of pee. Why would I want to put my hands in a cup of soap that all the others who use the toilet room will put their hands in place. Do you tell me this restaurant can afford to buy a hand soap from the store for its customers? Just not right. And now for the real reason? get another star: my grandmother's birthday party was in one of the? VIP? Rooms of the restaurant. We had the reservation PAID until 9:30. If you think about a VIP location, think only for you and your guests. We had 40 minutes of our reservation when the hostess sat in other people in the room we had only reserved for our family. In my opinion, when you calculate back for a VIP experience, the minimum what you can do is allow your guests to leave the space for which they pay and do not feel hastily. The manager was very unprofessional and lacked any kind of customer service skills. She basically called my uncle a liar when we brought it to her attention that our reservation was set until 9:30. I recommend for future events as an institution to ask your customers to sign a written agreement. The manager whose name I believe was Elizabeth, ended the charges for the room from our bill, which I appreciate. But my family and I will not return to this restaurant. My grandmother's birthday party should be an intimate family moment and make us feel by bringing people into the room for which we paid was not the way to go about it."
