"I brought a friend to brunch because I told her that our family went to dinner on 23rd and it was fantastic! unfortunately it went down fast. not our waitress debt, she was very friendly and apologetic; she had 2 big tables and they were short busy, and she has already composed our croissant and my drink because our traitors we take so long. but we had to wait for our food for over 45 minutes and it came cold. totally unacceptable. then we had asked several people for a carafe water 3 times. When the bartender came with my 2nd blood mary, I said it was supposed to have a salted rim and would please also bring us the bottle of water. she came back with a small salted edge glass for me to pour in my drink and pour it and the filled water on our table. very rude and unprofessional! we were so withdrawn that I immediately hosted with the two (which I did not know were the manager) about the situation. When our waitress came back, we told her and our food was cold. at this point I am pleased to report that their restaurant has done the right thing. they composed our entire meal and spoke to the rude bartender. but this whole experience my restaurant wanted to show to my friend was a complete catastrophe! our waitress was professional; bartender was not. and her kitchen served cold entrees. totally unacceptable, and we didn't want to wait 40 minutes for hot escapes. when we left, we said the waitress, we wanted to type her and ask for a bill so that we can do that. then the manager apologised on the way out and said that he spoke to everyone involved. normally a manager supports the waiter and comes to the table to apologize and compensate. they did the right thing by composing, but none of it was the caliber of the restaurant I thought. my man and I have an dinner date this Thursday and I am now worried that we do not have the wonderful culinary experience we had on December 23. I would like to recommend them!"
