Pollo Ranchero Lunch
El Chaparral Mexican San Antonio

El Chaparral Mexican San Antonio

2838 N Loop 1604 E, San Antonio, United States

Mexican • Western • Latin-American • Delivery Services


"(You don't pay a menu price) Tonight we have a casual dinner, that was my second time, and it was very disappointing. Exterior and interior decor is beautiful, but I would suggest that on new menus with accurate prices. The first red flag was when we sat at our stand table, it was a bit wet, I called an employee who was nearby (manager responsible) and asked if we could get an an anger on DRY the table, immediately answer it's Sanitizer ok I then want a dry sanitary table. The rest of my experience was subpar, I ordered my food and a cocktail (the ONLY cocktail that has a price in their menu 8) my food came before my drink. It was not busy, very few people at the bar, would say 10 minutes later finally get my drink. At this point can not wait to just go, I get my bill and I see I will be charged 10 for my cocktail. I notified my waitress and she said she would talk to her manager, manager comes by and gives me an unnecessary/overtrial excuse about inflation change from 1 day to another and how (his words) owners do not want to change menu 's because it makes too expensive and tape over it makes menus look ugly. (Personally id rather be notified of receipt of prices) And ended up using better quality than other restaurants and then FINALLY an insincere apology. I will end with it, other restaurant have exact prices on cocktail and food menus. So I think I'm going to go to these facilities from now on. Will never be back."