"I’m not sure how this experience could have been much worse. We booked a 6:45pm reservation for 3 to celebrate our daughter’s recent promotion. When we arrived, we were told there would be at least a 20 minute wait. We explained we had a reservation and the hostess, who could not have been less interested in being there or greeting anyone, told us the reservation didn’t matter, we would have to wait at least 20 minutes before being seated. The dining room was 2/3 empty. While the hostess was telling us this, a man walked up with a pager in his hand, gave it back to the hostess and said, “we’re tired of waiting, we’re leaving.” The hostess then said to us, “okay, I can seat you now.” Not sure why that mattered but we were glad to get a table. Our server was nice but struggled to keep up with the simple stuff, like keeping our glasses filled (water, Diet Coke). We ordered 2 appetizers and both came out in a reasonable amount of time, although the tomato basil soup was nothing more than marinara that had been watered down. Literally. My wife’s lobster bisque had been so watered down it was a broth. And my daughter had asked for dressing on the side for her salad. It came slathered in dressing. While eating, we heard a waiter verbally berating a customer in the booth next to us. Apparently, the customer was trying to get the attention of his server and the server began telling the customer how rude he was and that he’d better never do that again. This went on for 2-3 minutes. It was appalling how the server was speaking to the elderly man. We waited for an hour and ten minutes for our entrees and finally instructed our server to just have them package the meals to go. We had ordered the mahi and also the salmon, 2 dishes.When we got home, we found both to have been over-cooked. The mahi was so over cooked that it had the consistency of overdone turkey breast. Pretty much the same with the salmon. During all of this, no manager ever showed his/her face. Never again."
