Pond House Burger
Pond House Cafe

Pond House Cafe

1555 Asylum Avenue West Hartford, CT 06117, 06117-2805, United States

Soup • Meat • Cafés • Coffee


"so, 2 weeks before I made a reservation for my 35th birthday dinner with my sister. the only time slot was available at 15:30. such an unpleasant time, most can agree, but still some people mentioned how wonderful pond house cafe is that I just had to try. When I arrived, I checked for my reservation and was quick to sit. my waitress goes up and tells me that the kitchen is closed because they close at 3:30 o'clock. This is my first time here, I'm confused! I tell her that the only time slot was at 15:30 a.m. and that I had a reservation and she actually sighed and said well I 'll keep the kitchen for a few minutes so that they can look over the menu. I should have trusted that my instinct and gone at this point, but we had plans before that followed and I just didn't want this woman to ruin my day! y 'all 5 november 2022 was not only my 35th birthday, but the day I found out that I was cancer-free! I wanted to celebrate a beautiful place with delicious food. at least, for weeks my sister talks about her short nativity and how delicious it is. she described it as a case of the bone, melt in the mouthpiece. so we look over the menu they have only short ribs pasta so we order it. fail! I'm not a picky person or hard if I'm reviewing (as my other reviews will show), but I feel serious as if I've enjoyed, in the Wood-N-Tap or something like that. at least eating is always good and server are always friendly. pond house cafe was such a disappointment. Maybe it was a bad day, I don't know. what I know is that I never want to go there again and I will certainly not recommend it! the waitress was rude! ego! the pasta was 5 out of 10 ribbons of fresh noodles, with mushroom pieces and I assume that 1 short rib was shredded to make 2-3 plates of teig (very saum on the bark meat.) it was simply not good, the presentation was sloppy, and the plate was something like $27."