"I'm here after the online order. I was at this place before and never had any problems before. but this special time when I went to pick up my order, they said they had to see my ID to confirm that it was my order. because I was not aware of this new directive until I was in charge, I had neither my ID nor went back to my car to get it because I had my child with me, for whom the pizza was. I didn't expect me to have an identity check just to pick up my pizza. Once I said I didn't have my id, they told me they had to call my phone. what doesn't make sense is that they just looked at the online transaction reception I showed them from my phone. they refused to do this, they were very stubborn to call my phone, only confirm that I pick up the right person who picks up my order. when he saw my phone number, which was listed on the acknowledgement, was not ringing, they refused my pizza because they could not identify who I was after them. my phone was still so that at this moment I didn't know why I didn't see the load number calling. I suppose they had men in the past, who commanded steal. when I showed them the number they called from the advertisement in my call log, they refused my pizza that was already paid! but somehow when I asked about my refund, they were very willing to give me my refund without asking for the same id they needed for me to get my pizza. they did not mention that I called my phone to confirm who I was to make sure they returned money to the right person who ordered. that didn't make any sense! I came into the same day and I have to hear another answer."