"We will never be back. Where do I start....well Caitlyn (cream colored fuzzy blouse) told us she didn 't see our reservation for our party of 8 for 11am. She didn 't look anywhere. She didnt glance at a ipad or book. We just told her the name and she responded nope nothing under that name . Um ok. Strange. I called the person who made the reservation, he told me he would call to talk to her himself. The phone started ringing behind the hostess desk. It kept ringing. She heard it ringing and ignored it. Multiple times. She came out and flatly stated tables ready its right there pointed at the table walked off. No menu. No greeting. No apology for screwing up reservations. We sat down and ordered drinks. My father in law flagged down the waitress asked her how it worked . She pointed to a little corner that had two buffet tables in it. She told us that was the buffet. She walked off mid question to help an elderly gentleman never came back. We walked to the buffet and just saw 3/4 empty trays of bacon, sausage almost gone and powdered eggs almost gone. The potatoes and onions were not cooked fully. It was just half warm bland potatoes out of the freezer. My bf had bread toasted, toaster didn 't work (he had to toast the bread twice) then I noticed there was MOLD (green flecks) spores on the white bread. I left the moldy bread on thr table next to the acrylic bread boxes. The Only thing done right was the made to order omelette station. The omelette chef was very nice. Everything else was either almost gone and cold or inedible (moldy bread). No oatmeal. Just an empty hot plate serving bowl. All of us felt scammed. There was still 30 minutes until brunch was over. When we made reservations no one told us that. Why have brunch if you are closing at 11:30? That 's just regular hotel breakfast. I 've had better at Quality Inn. They lost our reservation and charged up $22 a head for the worst hotel continental breakfast I have ever seen. They even charged full price for my nephew who is obviously not a teenager. We didn 't get seated until 11:10 and then was told you have 5 minutes to eat before brunch was closed. What. We got rushed through the worst brunch experience ever. It was terrible. There was even a piece of holographic glitter on my nephews waffle. Where is quality control ? We got scammed for $217. Our waitress got her included $30 tip. She could have cared less. She brought out a coffee pot with horrible tasting coffee in it. Doesn 't taste like the advertised coffee purveyor at all. She brought out oj twice and that was it. After that she just stood behind the bar Staring at us. Moldy and glitterly bread ain 't it. Why quit working before the actual service is over ? I don 't think we should have had to pay attention all. . poor service, disgusting food."
