"Don't come here in the evening! you night team is terrible. the night gm lisa is absolutely terrible at her job and is snoring and rude with customers. we have orders to go with them twice and both paintings, had to come back several times to get the right items. tonight, I gave a command to be ready at 18:15. I sent my daughter to pick her up, and when she was there, she was told that it wasn't done. they had kept them waiting for 15 minutes and then gave them the wrong order. When she pointed out, the personal looked at her as if she was crazy and then the manager went on to the warmer and pulled out our order. we got it home and started checking it out just to find out that we had the wrong side and were completely disappeared other side, sauces and one of the boxes was completely up down and had spilled everything in the bag. I called and lisa was apologetic until I said I wanted the things I paid. I went back to the store to pick up the missing items and asked me to talk to a manager. lisa said she was the manager. I asked her if there was someone else I could talk to, and then she went on to bark me that she was the cargo jam, and more precisely why should I waste my breath that if there was someone else you could talk to? , she trained, she was the only one there and that they are all human and happen mistakes. she did nothing to correct the situation, but went to the warmer, grab my side and then the pocket down on the counter. I am usually a very patient and polite person, but I am also human and if I have to take several trips out and take time out of my evening to fix the mistakes of others when I should be home to enjoy dinner with my family, it becomes disturbing. if they pay $20 a teller and spend $60-80 an order, I expect what I paid without argument. lisa and the night staff at this place must practice integrity and be proud of their work. thicky 's, if this is how they train their manager to behave, they expect more complaining and higher turnover!"
