"I use to come here almost every weekend and the food and service was the best. The service slowly started going down but I kept coming because the food was my favorite. The last time I went I found a hair in the salsa, when I told the server she just took it and came back with another one. No apology or acknowledgment or even asking if I did want another salsa. I did not eat the salsa anymore. Then I found a small hair in the ceviche plate. It was a small hair and knowing they didn’t really care, I just pushed that plate aside. They brought me a plate with cream for my coffee and that also had a small hair. Three hairs in one visit, this time I did mention it to her again. She said she would tell the cooks and it was probably their fault. A few minutes later who I assume was one of the cooks came out to bring a plate to a different table and she did look fully covered up so I don’t see how it could possibly be her hair. At this point we were all not having a good time at Tony’s anymore, we went to pay, the server who is one of the regular persons who usually serves me then charged me. I noticed the total was lower than it usually was and I assumed it was them saying sorry for the awful service, but no Once I was done paying she called me back and said she messed up and charged me for a different table and I still had to pay my actual bill and the first bill I paid would be back in my account soon So not only did I have awful service, food with hair, I also had to pay two bills that day. I didn’t want to write a review because this has been my go to restaurant for years, but every weekend since then I think of places to eat and the memory of this visit comes back and I get so upset again at the loss of my go to place."
