"My Fiancé and I decided to have our engagement party here and it was the worse experience ever. I called to schedule a party and left multiple messages for a manager to call me back and they never did. Once we told a friend about our experience (She is close with the owner) we received a call back from a manger to book the party. By this time I was so annoyed with the lack of professionalism that I was looking to have the party elsewhere. But because my fiancé is Haitian, I thought this would be the best way to represent his culture for our party. So we decided to have the party there. Once we met with the manager she was very rude and gave us short answers to the questions we had about our event. Fast forward to our party... Our party started at 1:00pm and we agreed that my family can get there at 12:00pm to begin setting up. At 12:15pm I received a call that no one was at the restaurant and the doors were locked. When we called the manager she claimed that she was unaware that the restaurant was closed and she was on her way to open up. I was beyond upset! I would assume if a restaurant is having an event, there would be bartender/cooks there getting everything ready prior to the event. On the day of the party the temperature was 85 degrees. Once we got to the place the air was not fully circulated and was hot and uncomfortable inside the restaurant. When we expressed how upset we were about what was happening, we were told by management to relax and that everything is now fine. And lastly, the service was terrible!! As we were blessing the food, the bartenders were talking so loud that we had to pause our prayer to tell them the shut up. I am beyond disappointed with the service that we received from this place. Even though the food was great, it is not enough for me to EVER support this establishment again!"
