"Stuck in Mickey-land for a convention, a group of us were looking for a Sunday brunch spot. Oscar's at the Waldorf sounded like what we wanted and off we went. Although I'm not a lover of buffets, this one looked amazing, with more variety than usual, including a smoked salmon bar, prosciutto bar and honey dripping from a honeycomb! There were a lot of family's with kids, so it was a bit noisy, but that didn't really detract...everything the group of 4 tried, we loved. Only 2 things that were a little strange were that the cost of the buffet only included Mimosas, not **** Marys and there were no Eggs Benedict on the buffet??What impressed me most though was the commitment to making the customer happy. When I got to the salmon bar, it was empty, although two staff members I asked told me it would be restocked. When I mentioned it to our waiter, he came back and said they'd run out, which was disappointing. The manager came over an apologized, said they'd even sent over to the next door Hikton but they were out til Monday...not what I wanted to hear. 15 minutes later the manager appeared with a plate heaped with the best smoked salmon I've had in a long time....THAT is service."
