"I don’t think we can give this place another chance unfortunately, we first tried it when it was recently opened and we took our family there , my nephew had spotted a roach inside their small plastic sign holder that was on the table , we laughed but got grossed out at the same time. We let them know and they took it . After that my family didn’t go back but we decided to because we understand that could have happened to anyone. We went a few times after that and in the last time of that I found a hair on my nachos . My husband doesn’t like to send stuff back or make people feel bad so we didn’t say anything and just didn’t eat it . After that we decided we were done trying it out . Well yesterday we had planned to go to a restaurant seconds away from this one but it was closed for Labor Day . We were hungry so we said I guess let’s go there . We order queso and immediately my son notices a long hair sitting on the queso I was done at this point , I was pretty upset that I made my husband send it back , they apologized but it’s just not ok , he was very kind because at the end of the day it’s not her fault . Do y’all not where hair nets ? Makes me wonder if this is the second time it’s happened to us how many other people have had this issue . I also felt this time the quality of food had gone down , the chips felt thin . My nachos looked diff and the beef smelled off . It’s unfortunate because we love the other Natalita’s but this one is down the street from us . We went and tipped her well still since she shouldn’t have to lose on a tip over the kitchen staff.Please do better"
