"Used to go a lot. Good burgers and such. But the one in hiram has become inconsistent in quality. When the prices went to 7.99 I was done. 8 bucks for 5 wings....too much for me The owner replied and I called. Got voicemail with no response. I sent the following to his email tonight: Hi David, I did call you a while back and got voice mail. A few weeks ago we went back at the request of friends. The wings in my opinion were still high priced but the service was good.We found out you did some house cleaning and it seems to have worked. We went back again last week with my Grandson and had exceptional service and food. Unfortunately we went tonight with friends again. Service was ok. Wings wereunbelievably small again and not surprisingly, ordering all flats resulted in flats and drums. I simply said I didn?t want anything. The friends received 5 additional wings to supplement the size of the first order. Really, almost 8 dollarsfor the pitiful sized wings we received tonight is ridiculous. The fact that we never know what we are going to get in regards to food quality or size of wings, to me, is a real issue. As with other restaurants I?ve provided poor reviewsto, consistency is key. A customer comes to your establishment because they know what they are ordering will be the same every time it is ordered. And in the Hiram Jefferson?s that is not the case. Whether its wings or cheese steaks. I willsay that those in our party that ordered burgers were happy. However those who ordered wings were not. You need to straighten out your supply chain and hold the wait staff and kitchen staff accountable for their inability to provideproperly executed orders. The waitress said she talked to the manager. But it was disappointing that the manager couldn?t be bothered to talk to us about our issue."
