"EDIT: Juice Press contacted me. In fact, on the same day, my concern raised that I had and spoke my experience. I guess they recognize me and work with me to improve future experiences. I went a star for JP e-mailing me and I will change my stars when I finally get back! Bad customer service experiences remain with you for life. I would know. I remember when Yard House spilled a water ankle on my father and did not apologize and when the friend of the owner of Sweet Waffle Boba was racist. Anyway don?t Frag Juice Press for a cup of ice cream or for an ice drink. Apparently, it's such an inconvenience. The person who drank this afternoon was not happy when I ordered an ice cream game and he made it hot. And then I asked for a cup of ice to eliminate the first order as an icey matcha. I got such a bad attitude that it made me uncomfortable and felt bad at the point I didn't feel like I could ask to get my drink restored after he gave me unwilling a cup 1/3 full of ice."