"In February 2019 I booked this place for a final meal for 10. We ate here on the last closing day and found it worthy of a round two. We sat at a nice table in the dining area and we enjoyed the food. The bar was right there for the interested parties to enjoy. It wasn't nice, but it was funny. This year was a disappointment and it is all due to a sniffing host and/or manager. On Monday I received a voicemail that asked me to confirm our reservation, I called back Tuesday to do this and at the end of the call the manager said And we booked this table at 5 so that you have an hour and a half to enjoy your meal. It just set me back, she said it in a really sniffy tone. Besides, I haven't even been there yet, and they'll hurry too late to change the restaurants. When we arrived there, they had a 3 4 bar (wig tables smeared together and placed in the bar area with high bar stools to sit up and walk from the front door. I politely (really! said the hostess that was a problem for us, and she said that table gives the table we have for you ahhhh I immediately realized that sound. Same lady. Seriously, I wasn't demanding and I just let it go because why foot if we wanted to celebrate and enjoy, but I would never go there again. I know there is a better way to treat people; we received no welcome smile, no goose blooming, I'm sorry, no, gosh there was a mixture up, no what can I do to help? Rockhound, your hostess is very lacking basic customer service skills and I suggest Rockhound finds someone else to deal with the public. Food 4 Ambiance 3 Waitstaff/Bartenders 4 Hostess/Manager 0"
