Red Pepper Packet
Marco's Pizza

Marco's Pizza

700 University Dr E, 77840-1848, College Station, United States

Pizza • Cheese • Italian • American


"#5167 The wings were only sauced on one side, not coated all around. the pizza bowl was only half full when I paid for extra toppings, the manager refuse to rectify their mistake but have no issue taking my money. Im reporting to BBB a review on every social media platform. I called to the store to let them know that I was dissatisfied when I received my food. KAY said to call back they will get us another order ?FOR FREE. Just call back and ask for KAYLIN/MARCO or tell whomever our name when u call.? Cool. Sure. I call back a week later and SAMMY tells me that he can redo the order but I?d have to pay for delivery. I mean, I don?t want to, honestly, but hey, compromise? I told him, sure. I?ll pay the $4. I don?t own a vehicle im not the one who fkd up, technically so why couldn?t it be delivered? Ok, whatever. I?m going to pay u the fonkass $4. The phone gets disconnected so I called back. Sammy begins to tell me that I can?t have my order delivered because the general manager said ?no!? This is where i then became upset. I?ve already explained to SAMMY that im immobile. That?s why I ordered delivery to begin with. Even upon me agreeing to even come out of pocket to pay for it to be delivered, was bending to darn far!! I am the customer, no that doesn?t mean I get to default to being right, but in this situation, im fkd! No refund was offered. No order will be delivered. No manager came to the phone. I asked for a contact, SAMMY wouldn?t give me one. He said I had to wait until they come in to speak to ?A MANAGER? but didn?t tell me when they would be there. hmph?cute. I didn?t even mind the 45min-1hr wait for it PLUS the $4. Never again. Never tf again."