"Horrendous entitled staff. Or they hire people with mental health struggles, in that case I take it back. I once asked for a cup of water, and the barrista made me repeat myself 4 times when his colleague stepped in and took over. He then brought me a spoon! I believed he was mentally challenged as this is what he identified himself to be, now I am certain it was just an excuse to dodge any blame. And again, I was there, and another barrister made me repeat the word Tea a few times as if he could not understand it. How can anyone not understand the word, Tea? It is impossible to mispronounce that even if you are from another planet. I had to step back giving the benefit of doubt. By now I am very certain the staff does this on purpose to boost their egos and make themselves feel powerful at the cost of the guests. Looking forward to my next visits"