"I went in to order take home lunch. I had 3 lunches to order, when I got home, one sandwich was missing. I called in, they were already aware of the omission. We all make mistakes, it’s how the mistake is handled that makes the difference. They apologized profusely and offered to remake the entire order, so they would all be warm and fresh. I am very satisfied with their response and will remain a happy customer. I had the pleasure of meeting the owner Liz, she was apologetic and thankful for my … – show"