"I loved Maverik shops and sometimes went a few times a day. LaVerkin has a comfortable beautiful location. It was always great, but Im confused on the negative customer service at LaVerkin Utah Maverik. My son excavated a flat soda under my direction and was incubated by a manager for it. When I comforted my angry son, I told him that she should yell at me as I was responsible, another employee overheard and asked me what was wrong. I told her what happened, apologized and said the manager had a bad day. Imagine my surprise when the employee who was looking for information began to boast my son. I said politely that I was his mother and if correction was necessary, I could treat it positively. My surprise then turned into me to be appalled when the employee began to stop me from talking negatively about her employee. I tried to say that I meant nothing negative because she had a bad day. We all do it sometimes. I quickly learned that they diffuse their escalating frustration towards us, as customers would prove to be useless. It was embarrassing, of the two loud as the store was busy and many people saw the scene. We had the best way to distance ourselves from the toxic environment, and we were not back. I know working shortage is a big problem, but I would strongly recommend that a large company like Maverik help their business associates in defining themselves leaders and promote their training in leadership and human relations. If business associates are not open to more positive ways to treat their negative emotion or increase their cover of leadership, it may be time to increase the caliber of management and personnel. Repeating a whole team is hard and a big decision, but from the toxicity I experienced in this business, as well as reading other reviews and as a successful entrepreneur, the company must verbally accelerate some strong steps in increasing morality and preventing customers. Isn't it the? We were looking for this day. Good luck and I wish you the best!"
