"Not only was the substitute I requested for quinoa in my wrap not included, but the replacement of rice was also missing. The salad I ordered without lettuce, cilantro, or onions was filled with onions and cilantro, ingredients I am allergic to. Additionally, the staff had to repeatedly ask about our allergies, indicating a lack of attention to detail and competency in handling food allergies.
To make matters worse, the salad dressing was missing from our order, making it inedible due to the presence of allergens we had explicitly mentioned. Most of the food had to be thrown away due to concerns about allergens.
Despite a long wait time with no other customers present, the staff seemed indifferent and unresponsive to our concerns. Their lack of awareness about food allergies, including how shrimp is prepared in the kitchen, was concerning.
Overall, I would not recommend dining at this establishment for the sake of safety."
