"We had a reservation at 5:30, and showed up at 5pm. We were seated early as the restaurant was very quiet. 20 minutes went by and we still did not have a waiter. My wife went up to the hostess and informed her. The hostess stated that the waiter probably did not know he had an additional table to serve, but apologized. The manager (forgot his name)came and took our order. We ordered the chicken bites, 2x steak sandwiches (1 salad, and 1 Sweet potato fries). both of the orders came with salads, so i told the manager this was a mistake. He apologized and brought our the fries. The manager was the only pleasant thing about our experience, as he gave us a discount because the fries came late. It was upsetting as we come to this location all the time, and have never had an issue. It was shocking since the dinning room was quiet, maybe only 5 other tables had people seated. We even noticed a couple that showed up after us, received their entire order before we even got our water (that's how long we had waited before being served)."