"Ok, so the food was good. Whoever they have working in the kitchen is quite good. I have to give them that.The serving staff? Not so much. Basically if you’re not getting the breakfast buffet they just don’t know what to do. They have getting you coffee and water down pat and NOTHING else. They seem actively confused by any other request, including other beverages and even seem put off by the concept of you asking questions about the menu (we didn’t even want any modification, we just literally had a couple questions). They were not short staffed. There actually seemed to be an over abundance of staff. None of whom seemed emotionally prepared for any kind of verbal interaction with guests (or they just cared so little it seemed that way).Multiple times they just mumbled something in response to a request or question, we asked again what they said, they mumbled again and turned to wander away and ignored us asking again, still having no idea what they said. Literally just walked away as we were speaking. And again, NOT SHORT STAFFED AT ALL. There were literally 3 other staff slowly wandering around nearby the tables just adjacent to us.Requested a soda at the beginning. Asked 3 more times before they said they don’t have that kind of soda. Asked for an alternative and even later finally get a glass of completely flat soda.It honestly felt like they didn’t have an actual servers and are just forcing the cleaning staff to fill in. That was the quality of the interaction.But again, the kitchen staff are on point. The food was good so I can’t one star them. I don’t know what’s going on with their front of house staffing, the contrast in quality from the kitchen to the front was absolutely baffling.So take that as you will."
