Roasted Turkey Sub
Subs Salads

Subs Salads

125 North 15th Street, Philadelphia, 19102, United States Of America

Salads • Cheese • Chicken • Breakfast


"It is very unfortunate, but every single time that I go to this restaurant there is something wrong. The first couple of times I thought that they were new and would give them more time to adapt but every single time I return, nothing changes. The staff is extremely friendly, and is always smiling nicely to me. They always try to accommodate every single thing that I order but they are not well-trained in making sandwiches. The staff was trained to put sandwiches in the oven which seems to be broken because the temperature that it is set at burns the food at the top, leaves it cold in the middle, and then leaves them smelling like smoke. They Try going around this by putting it in a metal jar but this only increase the taste and smell of smoke. Every single time that I order arrived for a sandwich it arrives completely cracked down the middle with all of the contents leaving. The meatballs are often cold in the middle and come out of the sides of the sandwich because the staff does not close it down all the way and because the bread quality is extremely poor and not baked in site so it 's a bit crusty and cracked. My coworker a veggie sandwich from this place and showed me how the vegetables were completely frozen solid in the middle. The staff unfortunately did not receive training on how to wrap a wrap. They roll it like if it was a taco and then try to tuck in the borders but all that does it break the wrap around the sides--I have worked in a restaurant that makes wraps and rolling the tortilla around food contents creating a flute is not how you make a wrap. Today I got cookies from the cookie bags that I saw at the register and realized that they were completely burned to a crisp on the bottom to the point where I completely wasted my money because after the first bite I got noticed that it was completely black at the bottom of each cookie and were 100% burned to a crisp. I asked them when the cookies were baked and the staff member told me that they were baked THREE days ago! I also asked when the muffins were from since they seemed hard and crushed on top and the staff member told me something along the lines that they did not know when the muffins were from. One thing that is positive about this store is that it is very well priced and the sandwiches I buy are very inexpensive. I have continued returning because I always trust that they are just starting and can get better. Also because they are very conveniently located next to my job. Again, every single thing is directed to the management and the training of staff. The staff is extremely friendly and I commend them for all the hard work. It is just unfortunate to see that What used to be a subway became a cheap knockoff of a subway. Ideas on getting better would be better training on how to actually make the sandwiches and wraps. The staff is amazing and I think that all of these mistakes can be corrected with correct training from management and changes in bread/wrap/cookie/equipment quality. I really do care for this place because it is conveniently located next to my store and would LOVE to see it improve so that I can edit my review and al that everyone I know can have good quality inexpensive and convenient meals around center city and around their work places."