Roasted Vegetable Quesadilla
West Chester Diner

West Chester Diner

1147 West Chester Pike, West Goshen, 19382, United States Of America

Cafés • Burger • American • Fast Food


"We called from the local ice rink because we didn't want to overwhelm a diner on Sunday morning and had to wait an hour. We were told we were coming. When we arrived, we were accompanied to some kind of private space on the back (there were over 25 of us). The waitress informed us that we could not share the controls, all 25 of us sitting at three tables would have to be on a check. She also informed two parents who came in and sat at a table that they could not sit at the table where they had to sit where the other adults were. She seemed very upset that we were such a big group. We asked her about the control situation. She said we couldn't share the controls. We're a hockey team. We always share the checks and order under the player's jersey number. ALWAYS. Every restaurant we ate as a team. It's not complicated. And it's a diner coming from an ICE RINK. Whatever. She gets irritated and then tells us rudely that we don't share the check, her boss won't let her. While we thought how to pay for it as a cheque, their demeanor and attitude was just rude, and finally, we assembled the guys and went. All of us. On the way to the parking lot, some of the staff said they never said they could not share the controls. A waitress told us in the parking lot that they were suffering for inconvenience, and that if we came back, they and the rest of the staff would serve us, and that the division of controls was not a problem. But the damage was done. We went to the street for 6 minutes."

Academe

Academe

45 Main Street, Kennebunk, 04043, United States Of America, KENNEBUNK

Wine • Dining • American • Bar-Lounge


"This was our last nights stay in the States and had we not had a restaurant booking nearby, I would have moved to another establishment. In fact in hindsight I wish we had moved elsewhere straight after the meal. Pros Clean rooms. Cons No staff member on site at 4pm!! We collected envelopes with names on keys inside. Found our rooms one at the very front of the hotel and one at the very back. One king size and one double. We were traveling with teens and needed one to be a twin room as per our booking. We rang the out of hrs service number and a girl said a message would be passed on to the manager. That was at 430. We went for a drive around the coastline and at 630 rang again. The manager would call or email us back. 4 weeks later and we're still waiting!! When we returned from our meal we had to make do. The kids took the king size room and tried to use clothing to divide it. We were worried we were so far away from them in an almost empty hotel, that anyone could enter. I hardly slept. No breakfast of any sort just a voucher for money off a local bakery. No one in reception when we checked out Tea coffee only available a few hours each day.... Tips to visitors Don't stay here until they have sorted any issues out, provide some facilities such as kettles. Once updated with staff on site I can imagine it to be a great place to stay but not at present. Tips to management Check bookings Staff your reception If a customer rings the service line, ring or email back If a customer rings the service line a second time, get down to the hotel to sort In an almost empty, huge hotel, don't allocate parents and children rooms at opposite ends of the hotel...... Overall this establishment clearly needs an overhaul across the board, esp needing a member of staff on site. I have never given such a poor rating for a hotel. But 4 of us (Inc the teens) all agreed it was a terrible stay and not a nice ending to our break. We did not feel either welcome or secure. Would we stay here again? No"