"Honestly if I could give this restaurant 0/5 stars, I would. We ordered the Kodari Jjim, menu item S10 (Dried pollocks and bean sprouts steamed in spicy sauce). When we came home and opened our order, we saw there were three pieces of pollack with barely any meat, the majority of the dish being bean sprouts and dduk.This is a large dish, the size of a catering tray. It’s supposed to come with lots of fish, enough to feed 4 people. At every other restaurant in the area, this dish comes packed with both fish and bean sprouts.We called the restaurant, obviously disappointed in the standard of ingredients. When we explained the situation, the manager rudely asked us, “if the food isn’t good, why didn’t you go somewhere else?” instead of offering a solution, like re-making the dish for us or giving us a refund. In fact, he insisted that he made our order himself and it definitely included 10 pieces of fish. It didn’t. To add insult to injury, he told us if we wanted a refund, we needed to bring the dish back to the restaurant.We live far north of the restaurant, 40 minutes away. We used to go to Chung Ki Wa because our family likes to enjoy Korean food, but our neighborhood has a limited offering of Asian restaurants in the area. The fact that the manager was insensitive to this situation and only offered a refund if we were to bring the dish back was disheartening, since we’ve been going out of our way to dine at their restaurant for years. We felt so disrespected as repeat customers, and will definitely not be going back.The quality of food at this restaurant has vastly gone down, and any future diners would be better off at Dae Jang Geum or Hangook Kwan. I recommend you steer clear"
