"I take a look at the menu ok, the mac looks good. I get it because I want the 2 macarons on top one for me and one for my nephew. When the mac was ready, the soft serve was already melting. The macarons hard as heck. I was able to bang it on the table and make a solid thud thud thud. How disappointing. Then, my friend asks the guy for napkins. His response, we are out of napkins but feel free to grab paper towels from the bathroom. Really?! Last complaint, they are a part of the city card thing where you purchase a loaded card to support local business because of the pandemic... when we tried to use our QR code oh sorry, we 've never used it. We don 't have the system for it. I hope they 're not getting city funds for participating in this program that they don 't have a system for. Never going back."