Rr's Buzzard Wings Rr's Buzzard Wings

Spicy and tangy buffalo chicken wings, crispy outside, juicy inside, served with celery sticks and ranch dipping sauce.

Red Robin America's Gourmet Burgers And Spirits

Red Robin America's Gourmet Burgers And Spirits

3301 East Main Street, Ventura, 93003, United States Of America

Pizza • Burgers • American • North American


"We used to love Red Robin. Recently the service, cleanliness and quality of food has become so bad. Tonight a friend and I decided to try. At the beginning there was only one waitress who served the entire restaurant during dinner. This is really unfair for them and customers, as a person should have the responsibility that many people serve at once. So my assessment is not a reflection on their performance. My friend and I have ordered various burgers. She had the Mad Love and I had California Chicken. We both added our ranch and, after a bite, our burgers tasted like blue cheese. We thought the dressing was wrong, but it confirmed separately that it was Ranch. Then we thought they randomly used blue cheese instead of mayonnaise. Neither of us like blue cheese, but not thought it was harmful. We ate as much as we could, but couldn't stomach to finish the meal. The waitress was so busy that we didn't have to send them to new burgers. At this point my friend decided to try only the cheese and realized that this is what tasty. I tried mine and it was the same. Both burgers had provolone. When the waitress came back, we told her what we had found, and she apologized and said she was talking to a manager. Another long time passed and the manager came to talk to us and asked what was wrong. I explained the scenario and he said, Did you get the wrong cheese? And I said this cheese is bad!? And he said well, the cheese comes out of the package and there were no other problems.? He didn't try to smell the meal or check the cheese in the kitchen. And then? What should I do? Do you want me to remove this from your bill or you want new ones? It seems you've eaten the most? I just said it? do we no longer want food at this point? (we were there over an hour) he took the plates and said he would remove them from our bill. Now we removed the items, but the way he addressed us was as if he accused us of lying for free food. His tone was sarcastic and rude. He did not address the fact that we seemed to have only absorbed rotten food, and this would continue to happen if they did not throw this cheese away. I felt so bad and stopped. This manager had no respect for our health. Its approach and its customer service capabilities, where intimidating. This is really unacceptable to serve rotten food, and I am concerned about other customers who can also experience it."