"Travelling to Manitoba, stopped in at this restaurant in Swift current.. had garlic parm crispy chips to start.. brought the order and they were absolutely not crispy.. mentioned it to the waitress Makenzie. She apologized and went to get some more. Manager Dillon came over apologized again. Makenzie brought the new chips, apologized again for the mistake and this time they were cooked to perfection. Then time for the main course. My wife ordered the ACE burger poutine. It came just as the menu says and it was awesome. I ordered the fish and chips with a side of gravy. With Xtra Xtra Xtra crispy fries opting for the crinkle cut as these ones are the best to cook crispy. Well fish was great but my chips were not. Not soggy but limp.. absolutely not even close to crispy . Didn 't really want to be that customer.. and complain twice in one meal about something but the waitress did ask..lol. So I showed her, she apologized again. She promptly went to get some more cooked for me. Before my new fries got there I said to my wife, I shoulda thought about that cause by the time my fries would be out my gravy will be cold. A couple minutes later out come my Xtra Xtra Xtra crispy fries and an order of piping hot gravy and yet another apology. Manager came over and apologized again and especially for having 2 things in one meal go wrong. In my opinion you can always expect something to go wrong... what 's important is how it 's dealt with... in this case the Waitress (Makenzie) and the Manager (Dillon) really knocked it out of the park.. Two super employees that deserve kudos for their super customer service. This trip MB to AZ and back and without a doubt the best customer experience in every way the whole trip. Long winded review I know but couldn 't really do it in much less words. I 'll Definitely be back."
