"Sadly disappointed. We make a point of stopping every time we come through PDX on business or pleasure, we live 7 hours away in Brookings. On a mid week visit, stopped and ordered dinner to go. Got to the hotel and realized they had forgotten one of our meals. No big deal, right? We called, explained the situation and were basically told, Sorry- can't do anything for you. Can't refund the price of the meal, can't deliver it to your hotel via our contracted delivery services, you have to walk back for it or wait for a manager to call you PS? No one called us for FOUR days and then said the same thing. Come in for your refund otherwise, F you.Never met a Point of Sale that can't refund a portion of the sale. It's sad to lose a vegan option, but it's sadder to experience McDonalds style customer service in downtown Portland. Good Luck Veggie Grill- you're gonna need it."
