Sabzi Biryani
Haveli Indian Cuisine Marietta

Haveli Indian Cuisine Marietta

490 Franklin Rd Se, 30067, Marietta, United States

Curry • Indian • Seafood • Vegetarian


"TERRIBLE and rude about her mistake. I ordered food for my son (1 year old) as I am a single mother (father working in another state), who is 8 months pregnant and I'm just too tired to cook him dinner tonight... and especially did not say to make the dish spicy as it is for a small child.. it came and was too hot for me and I am a spicy food person. I called several times (5x) and asked for a refund. The young lady who answered the phone told me on the second to last call I made that she will talk to the boss/owner and ask for a refund and call back in 5 minutes. I waited 15 minutes and hadn't heard of her. I called back the last time and I guess the boss/owner answered. He cut me off and spoke rudely to me when I asked questions. Then went on not to say my problem, call the company (by) after I told him that I did that before they said no about a refund and Uber, but will need an authorization from the restaurant as they had already admitted to their mistake on the phone with me, the first time I called. I was never mean once, even though I should have been since I had an angry toddler who came crazy after me and had a bed within 45 minutes after the order, as they took longer to make the order. They are ridiculous and honest, that could simply be solved by refunding me for the actual court and not the Naan I also ordered that it was cold and hard."

Tandoor India Fishtown

Tandoor India Fishtown

1832 North Front Street, Philadelphia, 19122, United States Of America

Curry • Coffee • Indian • Tandoor


"Worst online ordering experience I have ever had. I placed an order through Chownow via Tandoor's online site, and the estimated time was over an hour! We drove 20 minutes to pick up from the restaurant only to be told that they are out of chicken! An Indian restaurant out of chicken at 7:30 on a Saturday night. I spoke to the man at the counter first who was barely audible and who I could not understand. I had to ask him to speak up and repeat what he was saying dozens of times. He let me know that they were out of chicken (we order two chicken entrees) and that he tried calling me 4 times. First of all, they should update their online affiliates when they run out of something (especially an Indian restaurant that runs out of chicken which would be a large portion of their orders), and secondly I never received a phone call. This person was completely unapologetic and just wanted me to go away. I asked to speak to a manager and this individual really did not want to get the manager and I had to ask 5 times! As bad as my experience was with him, the manager was even worse (when he finally came over to me). He kept just saying there was no chicken and that's that...again completely unapologetic about the situation. I said to him okay, that's fine but I just want to let you know that I will be posting about this on every online review site that I could find. Then here comes the best part...now they have chicken!!! He tells me I misunderstood and hat they have chicken and it's just not cooked and will have it for me in 10 minutes! I said to him that you just told me you didn't have any chicken at all and now you have it because I am going to do an online review? He said it was okay and that they have it now. I said can you guarantee that it will be 10 minutes (recall above that he JUST told me 10 minutes and that I already waited over an hour and drove 20 minutes to pick this up). He tells me that it will probably take a while longer. So I tell him that's ridiculous and you lied to me and I just need you to cancel the order. He tells me I need to go through the site and that he could not do it. I start to leave and made some unkind vulgar remarks because I was understandably frustrated, and after I walked out the manager gave me the middle finger! Sure enough I went back in and yelled at him again and asked him to step outside and of course this coward and liar declined. If you have a restaurant that has affiliations with online services and you run out of something, you need to update these sites when it happens. If for some reason you make a mistake and fail to do this, you should be apologetic about it and not be an a**hole. Obviously, I would never recommend doing business with this restaurant. Also, there were only 4 people dining here on a Saturday night and that's pretty telling."