"We arrived at a very packed foyer for our 7 PM dinner reservations at 5 ‘till. After a 40-minute wait, the staff seated our party of six in a very loud dining room. Impastato’s had packed the tables as close together as possible to maximize the number of customers. I had to squeeze into my chair, which was hard up against the chair in the adjacent table. Throughout the night the wait staff had to reach across my face to serve the diner to my left. The table was not set but had printouts of their five course pre fixe. Eventually our waitress came by and said she’d be back with some utensils. After delivering those, she took our drink orders. Iced tea for me, water for the rest with a request for the wine list. I got my tea and the wine list arrived; no water arrived. Eventually the waitress came back and asked my friend if he had decided upon a wine. He ordered a bottle and reminded the waitress about providing water for the table. We finally got water and wine. The waitress came back to explain the menu. Although she was yelling, I could not understand her above the cacophony. Later she came back to my side of the table and said they were out of the crab claw appetizer or at least she thought they were. She said she would check with the kitchen. Later she returned to take our orders and clarified that they were out of Shrimp Au Gratin but had the crab claws. They were also out of softshell crab. They had other dinner selections that they were touting, which were apparently on another menu that they failed to provide. She brought out the wine and provided two dishes with pats of butter. Later she returned with some dinner rolls because she knew we were “starving.” Our first course, served about an hour after being seated, was a dollop of angel hair pasta with a red sauce and a dollop of fettucine alfredo. On the menu this was listed as the second course. When removing those dishes, the waitress made sure to place the used forks back on the table. Next, we were served some romaine lettuce with a light coating of Caesar salad dressing. And that was it. At 10:00 PM we left after having been served two courses of the five-course meal. A three hour wait for two dollops of pasta and a meager salad. They should change to name of the restaurant to Imposter’s."
