"This Cicis location in central Florida has deteriorated from being the best to the worst. A year ago, with a real manager and Chris the magician, this place was thriving and the only Cicis we would visit. However, today there is no sign of management, the tables and common areas are dirty and sticky, there is no ice, and the pizza is subpar. The pizza is burned, tasteless, and overcooked, making it difficult to even separate slices. There is a lack of pasta sauce and only a limited amount of pasta available. The trash is overflowing and not being emptied promptly. The staff lacks charisma and don't seem to care about customer satisfaction, often wearing headphones and talking on the phone while working. The owner should consider bringing back the previous manager and magician to improve the overall experience at this location."
