"I stopped here for takeout lunch while at a conference nearby. The service was slow but the biggest concern is that they accidentally charged me for the dinner bento price instead of the lunch takeout price, then were unable to correct it, and did not seem particularly bothered or apologetic! I was told that the man who would correct it was too busy in the kitchen right now, so they would call or text me later to correct it. The ordeal took 15 minutes, and the whole take out experience was over a 40 min which was not speedy takeout lunch service! I never got a call or text, so still carry a $32 charge for lunch.Also I asked for spoons and soy sauce, and they said it was in the bags, and it wasn’t. Disappointing service all around.Do not recommend this if you’re in a rush, or if you prefer not to overpay."
