"Usually I would give Cast Iron Grill Bar 5 stars. The food and service is usually amazing, and it is one of my most popular places to go. But I was very disappointed at Thanksgiving. Our usual traditional Thanksgiving dinner with family was called for because of an unforeseen situation. I wanted to treat my children for a nice meal. The prices were much higher and the quality was much lower. And to add insult to injury, our server (the name I?m is omitted) was terrible. She rarely came to our table; I had to ask another server for bread that is usually brought out when drinks are served. Our server told me she had been waiting for bread for a long time, but all the other tables had bread. Groups that sat after us all got their food before us. When she dropped our food, she asked if everything was good before we even had a bite. Then she never came back to check us out until we were done and waited for the check. She recommended the shed potatoes as one side, raving about how good they were. They were terrible. If she had come back earlier (or even before the end of the meal), I would have asked if I had a side of potato maize instead. Would I? ve even paid extra. I was ready to go, disappointed and hungry. I issued the credit card showing that I was ready for the bill? After all, she came by, took it up and ran it without even giving me the postal code. I'm not one who jumps out when drinking. But I just left 15%. Your service was far less worth than that. This bad visit won? I love their regular menu, the ambience is great, and the service is usually excellent. I'll steer her department when I go back. I'm really insulted about the lack of service she gave us, and somehow sad that my guys I don't get to enjoy our Thanksgiving."
