"At 2 p.m., there were only 2 other diners in the restaurant besides the staff. When we arrived, I informed the waitress that I had made a reservation for 2 under my name. Although she acknowledged me, I was not confident that she would confirm my reservation through OpenTable. The main reason I chose this restaurant was because I could book a reservation using OpenTable. I had specified in my reservation note that I did not like cilantro and did not want it in any of my dishes. We ordered the spring rolls to share, which were extremely greasy. I also ordered the Pho #1 and asked if it contained cilantro. The waitress informed me that it did, but it could be omitted. However, when my dish arrived, there was cilantro on top. I brought this to the attention of the waitress who had taken my order, and she promptly apologized and took it back. I expressed my concern to my husband that I hoped they would not just remove the cilantro but instead prepare a new dish. The Pho was quickly returned to me, but as I began eating, I discovered a cilantro leaf and proceeded to find more pieces of cilantro. The waitress returned, and I showed her the cilantro I had removed. Apologizing once again, she took the Pho back for a second time. When she brought me a fresh bowl, the veggies were served on a separate plate. Unfortunately, by this point, I did not have enough time to finish my dish, as my husband had already completed his stir fry. I managed to eat about half of the Pho before we paid and left. Overall, I did not enjoy my lunch experience. None of it was exceptional, and I have had much better meals elsewhere. Therefore, I believe a rating of 3 stars was too generous for an average meal, and it should really be 2.5 stars."
