"I had a disappointing experience at this establishment. As out-of-town visitors for a convention show, we were excited to try this highly-rated hole-in-the-wall BBQ joint. However, upon arriving at 8 PM (well before their stated last call for food at 8:45 PM as stated on the website... , we were informed that the kitchen was closing. Despite seeing other customers still seated, we were turned away and advised to visit the Italian restaurant instead. The customer service was lacking, and it left us feeling frustrated and hungry."