"not really sure why the dings have fallen at hiro; but they need to review this website and take corrective measures to improve or they will not be much longer in business. when we arrived at pm, we were patrons in the facility. many employees were present and pleasant to work during our meal. but it took some time to get our food. I had sushi and my wife had a bento box. what I didn't know was that my wife, when our food arrived, ate her without much comment when she was hungry, the bento box contents of my wife were cold. Apparently hiros personal coordination between my chef’s choice sushi and their bento box was no longer timely. Yes, my wife could have said something right away. However, it took some time to get our order first and she knew that it would not be set well with me because I really enjoy sushi. when my wife received our bill, my wife expressed our waiter that you were eating cold at the arrival and that they should better coordinate the orders of the customers. the waiter said he was regrettable. but again no manager or manager has checked with us, whatever we will try this establishment again. if the dings have not improved, the next review will be the most inconspicuous and it may be our last adventure with hiro."